Refund Policy
Do we give refunds?
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Yes. But, only when it’s our mistake, for example – let’s say you ordered a Black shirt but we sent a red one, we will refund you immediately, not just for the product but for the shipping also. Similarly let’s say you wanted print of Design A but we gave you Design B, we’ll refund you.
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Unfortunately, due to nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. Chromozone reserves the right to refuse any returns at any time. In case of wrong items or wrong colour delivered (obviously you’ll have to show us our mistake) however, you may keep the product and we’ll send you a free replacement!
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Refunds will be issued within 7 days for the refund amount to get credited into your account . of the return of the products.
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Important: Chromozone does not entertain any refunds for that have to do with fitting, printing method, size of garment, print which are subject to one’s opinion. We suggest that if you have any questions regarding your product or print, you read our size charts or image sizes/resolutions which are clearly mentioned on our website.